Self-Study Opportunities for IHS Continuing Education Credit

IHS offers many opportunities for hearing healthcare professionals to earn continuing education credits. Informative articles and quizzes are available in each issue of The Hearing Professional magazine. These articles are available as a self-study opportunity. Simply download the article and successfully complete the quiz for continuing education credit.

Continuing Education Credit: Each quiz is worth 1 continuing education credit

$29 IHS members; $59 non-members (payment in US funds only)

How to obtain CE credit:
   • Click on an article title below
   • Read the article
   • Print the quiz on the last page
   • Mail or scan/email the completed quiz with payment to IHS

Once the quiz is received at IHS it will be graded. You must score 70% or better to earn 1 continuing education credit. Your certificate of completion will be emailed to you within 30 days of receipt.

If you have questions regarding the article or quiz, please email

Articles Currently Available for Credit

Business Management & Front Office

Advanced Phone Skills
By Von Hansen

Anti-Kickback Considerations for the Hearing Healthcare Practitioner
By Douglas A. Lewis, JD, PhD, AuD, MBA

Contractual Conundrums: What You Don't Know Will Hurt You
By Douglas Lewis, JD, PhD, AuD, MBA

Exit and Succession Planning for the Hearing Aid Specialist
By Craig Castelli, CEO & Managing Director of Caber Hill Advisors

How to Build a Physician Referral Program
By Bob Tysoe

Managed Care & Compliance
By the IHS Managed Care and Compliance Committee

The Power of Self-Fulfilling Prophecies
By Curtis J. Alcock

Purpose Driven Hearing Care
By Curtis J. Alcock

Sounding Off – On Cybersecurity
By Darrell Christensen

Thinking Globally, Acting Locally: The WFA Community-based Hearing Healthcare Model
By Tani Austin, BC-HIS, H. William Noel, III, BC-HIS, Alfred Mwamba, AuD

The Virtue of Simplicity in Hearing Aid Applications
By Christopher Schweitzer, PhD


ABC's of Infection Control
By A. U. Bankaitis, PhD and Robert J. Kemp, MBA

Adding Precision to the Initial Hearing Aid Fitting
By Michael Block, PhD

The Art and Science of a Good First Fit
By Leanne Powers, AuD

Beyond the Fitting Target: Verifying Advanced Hearing Aid Features
By Rebecca A. Younk, AuD

Bimodal Hearing: The Increasing Use of Amplification With a Cochlear Implant
By Molly Justus, AuD, BC-HIS

Cerumen Management
By July Purdy, PhD, CCC-A

Infection Control Practice
By Julie Purdy, PhD, CCC-A

Cognition and Audition: Introductory Concepts
By Douglas Beck, AuD

Cognition for Hearing Healthcare Clinicians
By James Martin, AuD and Wendy Switalski, AuD, MBA

Common Clinical Encounters: Do We Really Know Them?
By Ted Venema, PhD

Compression: Historical Development & Use Today
By Ted Venema, PhD

Custom Earpieces: A Closer Look
By Wayne Staab, PhD

Hearing Loss and Dementia: A Primer for Hearing Healthcare Professionals
By Barbara Weinstein, PhD

By A.U. Bankaitis, Ph.D., Vice President Oaktree Products

Talking to Patients about Deep Neural Networks in Hearing Aids
By Douglas L. Beck, AuD and Denise McLeod, AuD

By Ted Venema, PhD

Verification Considerations 2020
By Douglas L. Beck, AuD and John Pumford, AuD

Visual Models for Understanding Own-Voice Complaints
By Max Stanley Chartrand, PhD (Behavioral Medicine), BC-HIS


Baby Boomers—Taking a Different Approach
By Christina Young

Counseling for Quality of Life Improvement
By Max Stanley Chartrand, PhD, BC-HIS

Counseling Theories Applied to Fitting Hearing Losses
By Granville Y. Brady, Jr., AuD

Effective Counseling for Hearing Loss and Tinnitus
By Richard Tyler, PhD, MSc

Fitting Decisions and Their Impact on Hearing Aid User Benefit
By Mallory Maine, AuD and Erica Koehler, AuD

Getting the Patient with Moderate Hearing Loss to Accept Help
By Russell Jones, BS, MBA, BC-HIS

Motivational Interviewing
By Douglas L. Beck, AuD and Michael A. Harvey, PhD, ABPP

Reflections on Change, Fitting Protocols, Counseling, Audiograms, and More!
By Douglas L. Beck, AuD

Stop Wrestling with your Clients: Three Successful Counseling Skills
By Nikolas Klakow, AuD

What Do Patients Remember? How to Put You and Your Patients on the Same Page
By Brian Urban, AuD

Industry News, Issues, & Analysis

2014 Benchmarking Survey Results: US Hearing Industry Performance Study
By Kimberly Rawn and Mike Lowery

Artificial Intelligence and Machine Learning in Hearing Care
By Wendy Switalkski, AuD, MBA and James Martin, AuD

Creative Destruction in Hearing Care
By Brian Taylor, AuD

COVID-19 Pandemic Effects on the Elderly
By Barbara E. Weinstein, PhD

Demystifying Hearing Research
By Patricia E. Connelly, PhD, CCCA, ABA

The Good, the Bad, and the Unknown
By NAS Hearing Report and Recommendations

Hearing Healthcare and the Age Boom: Big Bang or Big Flop (Part II)
By Douglas Lewis, JD, PhD, AuD

Law Issues for the Hearing Healthcare Professional
By Douglas Lewis, PhD, JD

Leading in the Future - Being a Leader through the Process of Change
By C.W. Miller

The Myths and Truths in Hearing Loops
By Richard McKinley of Contacta Inc.

Over the Counter Hearing Aids - Opinion & Perspective 2018
By Gary Rosenblum, Oticon President and Douglas L. Beck, AuD Oticon Executive Director of Academic Sciences

Prescription for Culture
By Maria Adcock, MBA

The Psychology of Changing Attitudes, Beliefs, and Expectations
By Russell Jones, BC-HIS

Marketing & Sales

12 Step Closing Process
By Vincent Yero, BC-HIS

Digital Marketing Self-Checkup: Are You Following These Best Practices?
By Paul Dybala, PhD and Meghan Pendley

Fine Tune Your Sales Techniques with the Experts
By Alan Lowell, ACA, BC-HIS, Michelle Smith, and Nick Fitzgerald

Five Steps to Updating Your Website
By Christopher Erickson

Modernizing Your Marketing Efforts
By Brian Taylor, AuD

Overcoming Sales Objections
By C. W. Miller

Reinventing your Business
By Sarah Miller Caldicott

Social Media Roadmap
By Fran Vincent-Muscat